Imagine placing an order online at 10 in the night and receiving the delivery at 10 in the morning. Sounds too far-fetched? Not anymore. SyberPlace, a Webstore that sells digital technology such as smartphones, laptops, tablets and accessories, is ensuring prompt order fulfillment for its consumers across India.
But how does it do it, when other leading e-commerce players take much longer to deliver the consumer purchase? The answer lies in its approach. Unlike e-commerce market places which store items within their warehouses for shipment, SyberPlace follows a drop shipping model that directly dispatches order from vendor to customer’s location. This helps in drastically cutting down on the dispatch time, leading to product delivery within 24 hours in tier-1 cities.
Speaking on the model, Urvesh Goel, Founder and CEO, SyberPlace.com, said, “The delay in order fulfilment is one of the major drawbacks of the online marketplace business model and leads to a gap in the consumer’s purchase experience. This is why we chose a drop shipping approach to ensure a quick, efficient product delivery and a more seamless customer experience.”
This efficiency of product delivery is also driven by SyberPlace’s strategic partnerships with leading logistics partners such as Bluedart, Ecom Express, Go Javas, Gati and Aramex, as well as its extensive service network. The webstore currently owns warehouses in Hyderabad & Bangalore in addition to tie-ups with vendors across major commercial hubs such as Delhi and Mumbai, and delivers to more than 7000 pin codes across India, including tier-3 and tier-4 cities.
“We have always believed that geographical location should not hinder a consumer’s access to the latest technology, which is why we have partnered with major logistics players to extend the breadth of our services to even those areas where other e-commerce players do not operate. Currently, the majority of our orders come from tier-1 and tier-2 cities, which contribute 60% and 20% respectively to our overall sales, while tier-3 and tier-4 geographies also pitch in with 15% and 5% respectively. As technology adoption within these areas increases, we will be looking to further improve our service delivery network to match the increase consumer demand,” concluded Spokesperson.