HCL Technologies partners with Bobble AI to offer Customer Engagement Solutions in Banking and Insurance Markets

HCL Technologies partners with Bobble AI to offer Customer Engagement Solutions in Banking andInsurance Markets
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Noida, India– HCL Technologies (HCL), a leading global technology company, today announced that it has partnered with Artificial Intelligence (AI) innovation company Bobble AIto offer customer engagement solutions in the open banking space through a plug-n-play White-label Keyboard SDK (Software Development Kit).

The keyboard-basedsolution creates a unique advantage and strengthens HCL’s relationships with itsBanking and Insurance Clients, building a competitive advantage by offering clear benefits including increased revenue and reduced customer acquisition cost.

The solution, which will be deployed remotely, will help HCL’s Banking Clients develop a 360-degree understanding of their consumers based on smartphone behavior across 24×7 usage. With this knowledge HCL’s Banking Clients will be equipped with a far better communication and acquisition strategy for cross-selling its wide-range of products and services.

The Bobble AI Keyboard SDK offers core typing functionalities like auto-correct, word predictions, swipe-to-type, speech-to-text, clipboard and more. In addition to Englishthese features work efficiently in 36 Indic languages and over 100 International languages.

The solution seamlessly integrates with a bank’s mobile app, giving consumers access to serviceswhile creating an opportunity for banks to extend their features and offerings to their consumers based on real-time intent. It serves as both a strategic driver for promoting mobile banking servicesand helps banks regain P2P (peer-to-peer) transactions that may be lost to digital wallets and other dedicated solutions.