Manappuram Finance Ltd, one of India’s leading Non-Banking Financial Companies (NBFC), has launched a new door-step service for gold loans in Chennai.
Launched initially in Bangalore as a pilot project at 5 branches, the service has now been extended to 100 branches in the city, with one branch providing the doorstep service 24×7. These services are also available at 107 branches in Chennai.
Customers who wish to avail the service are required to place a call on a designated mobile number (9539762222 for Bangalore and 9072602222 for Chennai). Two employees of the company carrying proper identification will then make a visit to the customer’s residence to appraise the gold and disburse the loan on the spot through NEFT or IMPS. There is no option for cash disbursement. The doorstep service relieves customers of the security risks of travelling long distances while carrying gold and they can avail gold loan from the comfort of their home or office.