For Indonesian Migrant Workers in Singapore, sending money home is far more than a financial transaction, it is how they remain present for the people they love, despite being separated by thousands of kilometres. Transfez on WhatsApp is here to make sure that presence never falters.
SINGAPORE — Every month, millions of Indonesian Migrant Workers (PMI) in Singapore perform the same ritual: setting aside a portion of their earnings, ensuring the transfer goes through, then waiting for word that the money has arrived. Behind every transaction lies a story, parents waiting at home, children in school, and houses slowly being built from wages earned far from home.
This is the reality of life as a PMI: physically distant, yet still the backbone of their family. And in today’s digital age, technology plays a crucial role in ensuring that responsibility can be fulfilled, anytime, from anywhere.
“Sending money is how PMI say ‘I am here, I care’, even from far away.”
The Invisible Weight Behind Every Transfer
What often goes unnoticed is just how much effort goes into each transfer. Behind every successful transaction is a quiet struggle: a short break spent managing a payment, a nearly full phone forced to open yet another app, or an unstable connection that causes the process to restart from scratch.
There is also the worry that accompanies every transfer: is today’s exchange rate fair? Will the money definitely arrive? These questions arise every month, without fail, because for PMI, there is no margin for error when it comes to money earned through hard work and sacrifice.
When WhatsApp Becomes a Bridge Between Families
WhatsApp has long served as the communication bridge between PMI in Singapore and their families in Indonesia. Voice messages in the morning, photos of a child’s first steps, video calls on weekends, all flowing through the same application.
Now, Transfez brings one more vital function to WhatsApp: money transfers. Through Transfez on WhatsApp, PMI can send money to Indonesia directly from the same application they already use to send messages of love to their families, without switching apps, without a complicated process.
Mbak Tari: Always There When It Matters
On Transfez on WhatsApp, users will not face a blank screen or a confusing menu. They will be greeted by Mbak Tari, an artificial intelligence-powered virtual assistant designed to communicate in Bahasa Indonesia and guide every step of the transaction with warmth and clarity.
Much like major global brands that give their digital assistants a name to create a more personal connection, Transfez chose the name Mbak Tari to reflect its closeness to the Indonesian migrant worker community. Mbak Tari operates 24 hours a day, seven days a week, present whenever needed, without exception.
Convenience That Transforms a Routine Into a Moment
With a process that can be completed in under two minutes after the initial verification, sending money no longer has to be a time-consuming or energy-draining activity. PMI can complete a transfer during a lunch break, before starting a shift, or late at night before bed, and immediately return to what matters most: connecting with family.
Because in the end, the purpose of every transfer is not simply to move a number from one account to another. It is about making sure the people you love are taken care of, and Transfez on WhatsApp is here to make sure that always remains possible.
Safe, Regulated, and Transparent
Trust is the foundation of every financial transaction. Transfez on WhatsApp operates under the supervision of Bank Indonesia (BI) in Indonesia, and is delivered through a partnership with FlexM, a company licensed by the Monetary Authority of Singapore (MAS). The exchange rate displayed is always based on the live market rate, transparent, with no hidden charges.
Start Your Journey with Transfez on WhatsApp

For PMI and Indonesian students in Singapore who wish to experience this convenience, exclusive benefits are available for new users:
- Transfer fee waiver voucher for the first transaction using the promo code HALOMBAKTARI.
- Transparent exchange rates based on live market rates with no hidden fees.
- 24-hour service availability (6282297754040) through Mbak Tari, ready to assist at any time.
About Transfez
Transfez is an Indonesian financial technology company specialising in international money transfers to more than 70 countries with support for 30 currencies. Transfez operates under the supervision of Bank Indonesia (BI), and delivers its Singapore services through a partnership with FlexM, which is licensed by the Monetary Authority of Singapore (MAS). Transfez services are accessible via mobile application and, with the launch of Transfez on WhatsApp, now directly through WhatsApp, exclusively for the Singapore to Indonesia remittance corridor.
For further information and service access:
Website: transfez.com/sg/en
New User Promo Code: HALOMBAKTARI
