New Delhi, September 2022: Adani Group partners with Prisma AI, the leaders in providing computer vision technology to enhance customer experience at Adani’s Sardar Vallabhbhai Patel International Airport in Ahmedabad. Currently the service has been deployed at the SVPIA at the departure area of the domestic terminal (T1), covering departure areas and pre security areas. However, the technology named “Desk of Goodness system” is being implemented on all of the other six Adani Airports and will be available soon for usage.
The Adani Group, a multinational conglomerate forayed into the airport sector in 2019 and has grown exponentially in a very short period of time. It is now one of the most prestigious and the largest Indian airport platforms. This association opens doors for a world of possibilities in Artificial Intelligence that is being explored in India.
With Prisma AI’s Visual AI technology, all the airports belonging to the Adani Group will have cutting-edge Visual technology to deliver excellent airport experience catering to the growing customer base and footfall at the airport. The association strengthens the core values of the Adani Group – Creativity, Courage, Security & Safety. The partnership and the Visual AI technology provided by Prisma AI, will enhance customer experiential and give Adani Group an upper edge in the industry.
With Prisma AI technology, Adani Group has achieved adaption of Visual AI to provide humanitarian assistance to the customers at the Airports. “Desk of Goodness” strives to assist passengers such as older persons, women with infants, and those in need of a wheelchair and assistance. In addition, the technology recognizes incidents such as a fall or unusual passenger behavior. This desk is staffed by goodness champions who are equipped with smart tablets that keep them informed in real-time where travelers want assistance so that they can rush to them. This pro-active mode of real-time support process is achieved by utilizing Prisma AI’s patented Visual AI algorithms.
Prisma AI has successfully implemented Visual AI algorithm globally in various sectors to enhance security, safety and efficiency. This technology enables to set new benchmarks in operational intelligence and increase situational awareness, ultimately boosting safety, security, efficiency, and customer experience. It will create a support system along with a sense of trust for Adani amongst passengers. This will also ensure that the passengers get state-of-the-art airport experience.