Zendesk signs definitive agreement to acquire Klaus

Bangalore– January 10, 2024 – Zendesk today announced it has signed a definitive agreement to acquire Klaus, the industry leading AI-powered quality management platform. AI is driving a rapid increase in customer interactions and radically […]


Zendesk Research Predicts: India Business Success in 2021 Hinges on Delivering Exceptional Customer Experiences

BENGALURU: Despite 2020 being a year of far-reaching and rapid transformation in how people live, collaborate, and connect, the global Zendesk (NYSE: ZEN) Customer Experience (CX) Trends Report 2021 shows the customer experience is increasingly […]