Bangalore, December 2nd: In a dynamic launch of Avaali Solutions’ groundbreaking podcast, “Bottom Line on AI,” Tata Play CFO Sambasivan G and Avaali CEO Srividya Kannan deliver an engaging and insightful dialogue that charts the practical realities and future possibilities of artificial intelligence in finance. Far more than a theoretical exploration, the episode delves into actionable strategies, hard-won lessons, and visionary ideas- making it a must-listen for enterprise leaders navigating the complexities of digital transformation.
With unparalleled expertise and openness, the hosts move beyond AI rhetoric to reveal how organizations can deliver true business value by aligning innovation with operational excellence. The discussion spotlights a transformative fraud management project at Tata Play – resulting in 60% cost savings – as well as broader perspectives on how finance teams are evolving through AI adoption. As the series promises, each episode bridges the gap between AI’s much-touted potential and its real-world impact, empowering listeners with knowledge, foresight, and practical guidance. For anyone interested in the future of finance and technology, tuning in to “Bottom Line on AI” is an essential step toward staying ahead of the curve.
Sambasivan detailed how Tata Play’s fraud detection initiative leveraged advanced machine learning and AI-driven analytics to optimize revenue assurance. By utilizing an AI model incorporating over 70 data points and sophisticated pattern recognition algorithms, the finance team was able to intelligently target high-risk cases, moving from broad, manual sampling to precision-driven outreach. This resulted in a 60% reduction in verification calls, dramatically cutting operational costs and boosting fraud identification accuracy. Notably, this project set a benchmark for AI-powered risk management within the organization and enabled a broader cultural transformation: operational burdens on highly qualified finance professionals were lifted, freeing them to contribute to strategic projects, data storytelling, and business partnering. This strategic reallocation of talent fueled a remarkable improvement in workforce satisfaction, evidenced by employee engagement scores rising from 52% to 91% over a decade, and has positioned Tata Play’s finance team as an innovation engine rather than a back-office function.
The latter part of the episode offered a compelling glimpse into the future of finance, as both leaders discussed how advanced AI will fundamentally alter industry paradigms. Sambasivan described a not-so-distant reality where voice-enabled AI will allow CFOs and business leaders to access financial insights simply by asking conversational questions – eliminating the need for manual data extraction or report creation. For example, leaders might soon be able to ask, “What is our revenue variance year-over-year across geographies?” and immediately receive comprehensive, contextualized analytics powered by intelligent virtual assistants. He further highlighted the transformative potential of agentic AI, where autonomous systems will go beyond delivering data – they will take direct actions such as flagging anomalies, recommending corrective measures, setting up alerts for outliers, and even initiating follow-up workflows based on predictive trends. “You’ll have a Jeeves in front of you… ready to answer every question,” Sambasivan remarked, envisioning a seamless, on-demand financial analysis environment that empowers teams to focus on high-impact strategic decisions. Such innovations promise to fundamentally shift the role of finance from reactive reporting to proactive, value-driven business leadership – heralding a new era where AI is an indispensable partner in shaping data-driven enterprises.
Srividya Kannan brought a sharp industry perspective to the conversation, underscoring that the successful adoption of AI depends on a deep, organization-wide commitment to continuous learning and agile adaptation. She emphasized that while technological innovation is critical, sustainable business value emerges only when digital initiatives are tightly integrated with the organization’s core strategic priorities. Srividya observed a new paradigm in professional growth: “We are in a situation where your output will be evaluated based on the quality of questions you ask rather than the quality of answers you get.” This signals a shift toward a workforce empowered not merely to use AI tools, but to challenge assumptions, foster creativity, and drive smarter business decisions. Her commentary exemplifies the guiding vision behind the “Bottom Line on AI” podcast – delivering practical frameworks, case studies, and expert advice to help business leaders cut through AI hype, navigate transformation with confidence, and unlock measurable competitive advantage in a rapidly evolving digital landscape. As Srividya highlighted, cultivating a learning culture is no longer optional for enterprises that want to lead in the age of intelligent automation; it is the very foundation for realizing the full transformative potential of AI.