TAMPA, Fla., August 16, 2025 — Circuitry.ai announced that Kingspan Light + Air North America, a division of Kingspan Group PLC, and the global leader in daylighting, ventilation and smoke management solutions for the sustainable built environment, has gone live with Circuitry.ai Product AIdvisor to transform how its sales and architectural support teams access and apply product knowledge. This AI-powered solution enables real-time, accurate answers to product questions, empowering frontline teams to better serve customers and accelerate sales cycles.
The deployment follows a successful proof-of-value initiative in which Circuitry.ai demonstrated the ability to ingest complex product catalogs and technical documentation and deliver clear, contextual answers instantly. Kingspan Light + Air’s sales and architectural support teams now have AI-enabled access to deep product intelligence through natural language queries, without having to sift through manuals or rely on internal handoffs.
“Driven by the voice of the customer, the solutions that Circuitry.ai provide will redefine how we bring product knowledge to our customer-facing teams,” said Joel Edmondson, VP Customer Experience at Kingspan Light + Air. “With Product AIdvisor, our teams can access fast, consistent answers to complex product questions, reducing friction and enhancing the customer experience. This is a leap forward in enabling knowledge at scale.”
Circuitry.ai’s AI architecture integrates advanced retrieval and reasoning capabilities to ensure that the answers provided are not only fast but grounded in authoritative sources. The platform continuously learns from user feedback and new content, ensuring that product knowledge is always up-to-date and aligned with business priorities.
“Kingspan Light + Air’s adoption of Product AIdvisor is a great example of how forward-thinking companies are using AI to unlock value from their existing product knowledge,” said Ashok Kartham, Founder and CEO of Circuitry.ai. “We are thrilled to support Kingspan Light + Air in delivering faster answers, improved engagement, and smarter decision-making across their sales and marketing operations.”
Circuitry.ai continues to partner with leading manufacturers and service organizations to enable intelligent, role-specific answers across the service, parts, and product lifecycle.