London, United Kingdom, April 15, 2025 — PureShowers.co.uk, the UK’s leading specialist in shower water filtration, has launched Droplet, the world’s first AI assistant designed specifically for shower filter shoppers. Powered by ChatGPT and trained on nearly 18 years of customer insights, product reviews, and expert knowledge, Droplet brings a new level of personalised, intelligent support to online shower filter shopping.
Droplet isn’t a generic chatbot — it’s a smart, conversational assistant custom-built for people looking to improve their skin, hair, and health with cleaner shower water. Available 24/7 on PureShowers.co.uk, Droplet offers product recommendations, order support, and tailored advice based on a deep understanding of PureShowers’ full product catalogue, real customer queries, and content dating back to 2008. To the company’s knowledge, Droplet is the world’s first generative AI assistant dedicated specifically to shower filter guidance and customer support.
Built on Nearly 18 Years of Real Experience
What makes Droplet truly unique is the depth of knowledge it draws from. It has been trained using a vast archive of insights collected since 2008, including:
Over 300 blog posts filled with expert advice
Thousands of verified customer reviews
Nearly 18 years of customer questions, support emails, and live chats
And, of course, extensive product knowledge from the PureShowers team, built up over nearly two decades of industry leadership
When customers interact with Droplet, they’re tapping into a well of real-world experience that’s helped thousands of households achieve healthier, cleaner showers.
“This isn’t just AI — it’s our entire brand’s experience wrapped in a helpful little assistant,” said Ty Lee, Founder of PureShowers.co.uk.
“Droplet has been trained on nearly 18 years of customer questions, feedback, blog posts, and product data. It knows the difference between hard water in Manchester and limescale in London. It understands our products, our customers, and how to help them — instantly.”
Designed to Help – Instantly, Anytime
Built on OpenAI’s ChatGPT technology, Droplet brings the ease of natural, human-like conversation to the PureShowers experience. Customers can simply ask questions like:
“Which filter works best for hard water?”
“What’s the best shower filter for me?”
“How do I install a handheld model?”
“When should I replace my cartridge?”
Instead of searching through pages of FAQs, shoppers now enjoy clear, natural conversations tailored to their unique needs. Droplet understands follow-up questions, adapts to each user’s query in real time, and provides responses that feel less like a script — and more like a knowledgeable assistant who truly understands what’s being asked.
More Than Just Answers
In addition to expert guidance, Droplet also:
Helps match shoppers to the right shower filter for their home setup
Provides instant support with orders, delivery, and product compatibility
Offers timely reminders and tips on filter maintenance
May even share a secret discount if asked the right question
With online shoppers increasingly seeking faster, more personalised support, Droplet positions PureShowers at the forefront of AI-driven customer experience — while remaining grounded in the brand’s long-standing commitment to health, clarity, and trust.