NEW DELHI, Mar 02: In a significant development for India’s enterprise IT ecosystem, RAH Infotech, a prominent value-added distributor specializing in cloud, security and infrastructure, has announced a strategic collaboration with Motadata (brand of Mindarray Systems Ltd), a leading global provider of unified observability and serviceops solutions.
Under this alliance, RAH Infotech will distribute and promote Motadata’s integrated solutions – including the Motadata Unified Observability platform and the Motadata ServiceOps solution throughout India. Leveraging RAH Infotech’s robust partner ecosystem and Motadata’s innovation in observability, analytics and service-management, the collaboration is designed to empower enterprises to gain unified insight into infrastructure, applications, logs, service operations and ultimately user experience.
Ashok Kumar, Founder & Managing Director at RAH Infotech, said
“Our vision at RAH Infotech has always been to equip India’s channel and enterprise ecosystem with world-class, best-of-breed technologies that accelerate transformation securely and pragmatically. In today’s complex enterprise IT landscape where hybrid clouds, micro-services, edge nodes and digital-service delivery co-exist the operational blind-spots and service-delivery gaps become critical risk factors. Our collaboration with Motadata enables us to bring together unified observability, AI-driven insight and lean service-operations under one roof. This empowers our partners and their customers to move beyond isolated tools and silos, to build truly integrated IT and service-management stacks. We believe this alliance will redefine how Indian enterprises manage, optimize and monetize their infrastructure and services.”
With hybrid-cloud, multi-cloud and edge infrastructures becoming the norm in Indian enterprise environments, the need for seamless visibility, AI-driven correlation and automated service workflows has never been stronger. Motadata’s platform enables organisations to collect metrics, logs and packets across diverse stacks, correlate them using AI/ML and derive actionable intelligence. Meanwhile, RAH Infotech’s longstanding track record of distributing mission-critical IT and security solutions since 2005 positions it as an enabler of large-scale partner acceleration.
By combining Motadata’s unified operations & service platform with RAH Infotech’s market reach and channel enablement, the collaboration aims to deliver: improved mean-time-to-resolution (MTTR), reduction of operational noise through intelligent analytics, higher service-desk efficiency, enhanced digital-service experience and stronger business resilience for Indian enterprises.
Key Solution Highlights from Motadata
Unified Observability: Through Motadata’s unified observability platform, organisations can monitor infrastructure, networks, logs and flows across on-prem, cloud and hybrid environments; correlate and enrich data; detect anomalies, execute automated alerts and remediation.
ServiceOps: Motadata’s ServiceOps solution offers service-desk capabilities, asset management, patch management, conversational AI agent, and a unified platform for managing service delivery and operational workflows.
Amit Shingala, Founder & CEO at Motadata,
“At Motadata, our goal has been to build an operations and service-platform that reflects the complexities of today’s digital-first enterprises which include heterogeneous stacks, multi-cloud, distributed workloads, micro-services and the imperative of high-velocity change. We have seen that monitoring metrics or logs alone is no longer sufficient; what’s needed is a unified analytics layer that correlates data, enriches context and triggers meaningful action. Our collaboration with RAH Infotech represents a meaningful step into the Indian market, bringing together our deep-tech capability with RAH’s established partner network. Together we aim to support enterprises and service-providers to move from reactive firefighting to proactive, predictive and business-centric operations. We are excited about the journey ahead.”