Voices of AI Appreciation Day 2025: Industry Leaders Reflect on AI’s Human-Centric Impact

Mr Siva Balakrishnan, Founder & CEO of Vserve

”On AI Appreciation Day 2025, we celebrate AI’s power to transform education while safeguarding human agency. AI should elevate educators’ creativity and judgment, not replace them. By blending smart automation with empathetic teaching, we can use AI to scale learning without diminishing our human essence. Our goal must be to empower people to direct technology, ensuring classrooms where technology amplifies human insight and values.”

Mr Praveen Joshi, MD and a Founding Member of RSK Business Solutions Pvt Ltd

“In an age where AI transforms education and automation becomes pervasive, safeguarding human agency is vital. Technology must support, not supplant our ability to choose, create, and connect. As machines reshape learning, it is up to us to ensure they amplify our humanity rather than diminish it, keeping compassion, creativity, and ethical judgement at the forefront.”

Kinnari Thakker, Co-founder & CXO of MyFi

“AI represents a transformative shift from mere access to true empowerment. At MyFi we have seen how AI creates a safe and welcoming space where first-time earners feel confident to ask silly questions, explore their portfolios and make informed decisions. By simplifying jargon and offering guidance without judgment it helps users focus on what matters to them. Its strength lies in nurturing confidence and clarity at every step. Today we celebrate an intelligence that meets people where they are, aligns with their interest and helps them take action with purpose.”

Kiran Nambiar, Partner at Tifin India

“At TIFIN India we see AI as a force that can unlock collective progress. When thoughtfully applied it brings clarity to complexity and transforms data into decisions that serve not just individuals but communities. It helps scale empathy and aligns intent with impact. As we build for a more financially smart society, AI enables us to move with purpose and precision. So let’s celebrate its potential to drive meaningful and measurable change across society.”

Madhav Krishna, Founder & CEO of Vahan.ai

“At Vahan.ai, we believe AI should remove barriers, not reinforce them. As India’s largest recruitment platform for blue-collar workers, our vision is to democratise job access through intelligent, inclusive technology. By enabling job discovery through a simple phone call without apps or internet, we’re using AI to employ over 40,000 people every month and make growth opportunities truly accessible. We’re now building advanced AI capabilities to support regional languages, enabling deeper access across Tier 2 and Tier 3 markets. For us, AI means Accessibility and Inclusivity in action.”

Divye Agarwal, Co-founder, BingeLabs

“AI has become one of the greatest equalisers of our time. Today, a creator sitting in a tier-3 city has the same tools, reach, and creative firepower as someone in a metro. From generating content in local languages to pushing it in culturally relevant ways, AI is breaking down barriers that once felt immovable. At Binge Labs, we see this not just as a technological shift, but as a social one; where access, expression, and opportunity are finally becoming truly democratic.”

Mr. Kapil Mahajan, Global Chief Information & Technology Officer – IT of Allcargo Logistics

”’As digital transformation is gaining momentum, AI is emerging as the strategic backbone that builds critical linkages and optimizes complex, multi-modal supply chains. The era of reactive supply chains has run its course. AI is now driving a fundamental shift not just from reactive to predictive, but increasingly toward prescriptive logistics, where decisions can be made autonomously, in real time. In fact, synchronising air, sea, rail, and road transport will require more than just automation, it demands intelligent systems that can analyse vast data sets, anticipate disruptions, and recommend the most efficient action plans across modes.

However, building this kind of operational intelligence requires more than just technology. It calls for robust digital infrastructure, a disciplined approach to data governance, and AI models trained specifically for logistics models that understand nuances like port congestion, seasonal demand surges, or last-mile delays. And when dealing with sensitive cargo like pharmaceuticals or defence materials, the need for explainable, auditable AI frameworks becomes even more crucial. AI adoption enhances transparency, trust, and traceability.

At a broader scale, the convergence of AI, IoT, and automation platforms perfectly complements infrastructure development initiatives like PM Gati Shakti, paving the way for building a logistics network that is resilient, sustainable, and future-facing.

As we look ahead, the industry’s ability to scale AI responsibly will define the service delivery capacity and capability of global supply chain in terms of speed, efficiency and resilience.”