Gurugram (Haryana) [India], January 8: The Indo-US travel corridor represents one of the fastest-growing segments in international tourism, driven by increasing Indian outbound travel, growing US interest in Indian destinations, and the large Indian diaspora in America. VEV Travels Private Limited is positioning to capture that opportunity with infrastructure specifically built for the market.
The Gurgaon-based travel services company recently completed a dedicated 75-seat BPO facility focused exclusively on serving Indo-US travel. The investment—significant for a three-year-old company—reflects management’s confidence in the market opportunity and VEV’s ability to serve it profitably.
“The numbers support the investment,” says Tarun Yadav, VEV Travels’ CEO and founder. “We’re seeing strong growth in both directions—Indian travelers visiting the US for business, education, and tourism, plus American travelers interested in India. The dedicated facility allows us to serve both segments with specialized teams.”
The market opportunity is substantial. India represents one of the fastest-growing sources of international travelers globally, with the US consistently among the top destination choices. Simultaneously, American interest in Indian tourism has increased significantly post-pandemic, driven by cultural exchange, business relationships, and what tourism analysts call “experience-seeking” travel.
VEV Travels’ approach to the market emphasizes partnerships with established US brands—Hilton properties across American cities, Hertz and Avis car rentals in major metropolitan areas, integration with Expedia Group’s extensive US inventory. These partnerships provide competitive rates and reliable service while allowing VEV to focus resources on the specialized knowledge and service layer.
“Our clients aren’t just booking hotels,” explains Renuka Yadav, who oversees operations. “They’re navigating an unfamiliar system in many cases—different booking procedures, different expectations, different cultural norms around service. We bridge that gap with multilingual staff who understand both markets.”
The 75-seat facility operates 24/7 to accommodate time zone differences between India and the United States. When American clients call during US business hours, they reach VEV staff working India evening/night shifts specifically trained on US geography, travel patterns, and service expectations.
Staffing the US-focused facility required specialized recruitment. VEV sought multilingual professionals with knowledge of both Indian and American markets, experience with international bookings, and the cultural fluency to serve clients from both countries effectively. The training program for US-focused staff runs several weeks longer than standard onboarding.
“We’re not just teaching people how to book hotels,” Tarun notes. “We’re teaching American geography, cultural expectations around customer service, communication styles, common US travel patterns. That knowledge base is what enables us to compete effectively.”
The company’s technology infrastructure supports the US market focus with integration to major US-based booking platforms, currency conversion handling, and systems that understand American address formats, phone numbers, and travel conventions. These technical details matter when serving US clients who expect seamless booking experiences.
VEV Travels’ US market strategy also addresses the Indian diaspora in America—a substantial community that often travels to India for family visits, cultural events, and business. This segment values service providers who understand both cultures and can navigate the complexities of international family travel.
The market dynamics favor VEV’s partnership model. Rather than competing on price alone—difficult when serving a price-sensitive segment like international travel—the company emphasizes value: reliable brands, knowledgeable service, 24/7 support in clients’ preferred languages.
“Price matters, obviously,” Tarun acknowledges. “But it’s not the only factor. Travelers also want reliability, someone they can reach when problems arise, and confidence that their bookings will be honored. Our partnerships and service model deliver that.”
The company processed over 1 million bookings this year across all markets, with US-related travel representing the fastest-growing segment. Management projects US market revenue will grow 60-70% in 2025 as the dedicated facility reaches full operational capacity.
Looking ahead, VEV Travels is exploring additional US market opportunities including corporate travel management, educational travel (serving Indian students studying in the US), and specialized destination services. The infrastructure is in place to support that expansion.
For investors and industry observers, VEV Travels represents an interesting case study in market-focused infrastructure investment. Rather than attempting to serve all markets with general capabilities, the company is building specialized operations for specific high-growth corridors. If the US market investment delivers projected returns, similar facilities for other corridors (UK-India, Australia-India, Middle East-India) could follow.
About VEV Travels Private Limited
VEV Travels Private Limited operates from Gurgaon with 200+ employees including a dedicated 75-seat US market team. Founded in 2022 by Tarun Yadav and Renuka Yadav, the company provides comprehensive Indo-US travel services through partnerships with Budget, Avis, Hertz, Hilton Group, IHG, Hyatt, Expedia Group, and Trip.com. VEV Travels processes over 1 million annual bookings with ₹15 crore in revenue, serving clients across India and the United States.
Media Contact:
Tarun Yadav
VEV Travels Private Limited
Gurgaon, Haryana, India
Email: info@vevtravels.com
Phone: +91-9508232323
Website: vevtravels.com
Linkedin – VEV Travels Linkedin Page
Address: DDC Arcade, 3rd Floor, Plot No 1 Khasra No 13 231, Main Road Sec 48, Vill Tikri, Gurgaon, Haryana – 122018.