Bengaluru, 15th October, 2025 — Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced that it has been Certified™ as a Great Place to Work®. The certification reflects the voices of Genesys employees themselves — with 91% of those surveyed saying it’s a great place to work, 34 percentage points higher than the average US-based company. Earned across 17 countries, the recognition underscores the company’s commitment to fostering a culture where people feel valued and empowered.
Guided by its core values, “Go Big,” “Embrace Empathy” and “Fly in Formation,” Genesys brings together teams worldwide to drive meaningful social impact and purposeful innovation. These values are not aspirational statements but principles that define how Genesys operates. By taking a people-first approach, Genesys strives to foster a culture where every individual is supported, empowered and inspired to help to learn, grow and make their greatest impact.
This year, Genesys was certified in Australia, Brazil, Canada, France, Germany, Hungary, India, Ireland, Japan, Mexico, Philippines, Saudi Arabia, Singapore, Spain, United Arab Emirates, the United Kingdom and the United States. Notably, Genesys has been named a Great Place to Work for nine consecutive years in India, where the company was also named a Best Place to Work for Women for the last five years in a row. In addition to India, Ireland has been named a Best Place to Work for Women for the last two years in a row, and Canada received the recognition this year.
“Genesys continues to be recognised for building a workplace where people can do their best work,” said Eva Majercsik, chief people officer at Genesys. “Through a culture grounded in trust and collaboration, we empower employees to create experiences that truly improve how the world connects. This recognition highlights the shared commitment to empathy that makes Genesys a remarkable place to grow a career.”
Other highlights from the global survey include:
- 94% of employees felt that they are able to take time off from work when it’s necessary.
- 95% of employees believe that when they join Genesys, they are made to feel welcome.
- 94% of employees are proud to tell others that they work at Genesys.
- 92% of employees believe people care about each other at Genesys.
- 91% of employees feel like they can be themselves at Genesys.
In addition, on average 96% of Genesys employees responded that they feel they’re treated fairly, regardless of sexual orientation, race, gender or age. Genesys believes these results reflect its commitment to having an inclusive workforce made up of talented individuals who represent the markets they serve.