May 27: Global companies are increasingly bringing a larger share of work in-house at their India-based centres, driven by the growing use of artificial intelligence and automation technologies, according to industry trends.
India’s Global Capability Centres (GCCs) are evolving beyond traditional support functions, with firms now consolidating more complex operations such as analytics, product development, and digital engineering within these hubs.
The shift is being supported by AI-led productivity gains, which are enabling companies to streamline workflows, reduce outsourcing dependency, and improve operational efficiency across global functions.
Industry experts say India’s strong talent pool in technology, data science, and engineering continues to make it a preferred destination for expanding high-value work in areas such as machine learning, cloud computing, and enterprise software development.
Analysts note that this trend is expected to accelerate as more global firms integrate AI into core business processes, further strengthening India’s role as a strategic hub for innovation and technology delivery.