ORMOND BEACH, Fla. & SAN MATEO, Calif., October 24, 2025 — Security First Insurance, one of the largest homeowners insurance companies in Florida, and Guidewire (NYSE: GWRE) announced that Security First deployed Guidewire InsuranceNow to modernize its operations to enhance agent and customer service. The company implemented InsuranceNow to its homeowners and dwelling fire lines of business simultaneously.
“The Florida insurance market is challenging and we need technology that helps us achieve our business goals while ensuring we can be there for our customers, storm after storm, year after year®,” said Security First Insurance President, Melissa Burt DeVriese. “With InsuranceNow, we can continue bringing insurance solutions to Floridians while continuing to provide best-of-class customer service.” Security First’s nearly 400 insurance professionals live and work in the communities they serve, helping families prepare for and recover from Florida’s most challenging storms.
Security First Vice President of Enterprise Technology, Dave Violette, said, “We chose InsuranceNow for its functionality and flexibility. It lowers our software costs by reducing vendor reliance for day-to-day maintenance, with Guidewire Professional Services stepping in on more complex tasks. Multiple updates each year keep us current with Guidewire’s latest innovations in addition to simplifying insurtech integrations with the Guidewire Marketplace and PartnerConnect ecosystem.”
“We applaud Security First’s service to policyholders in Florida over the past 20 years,” said Guidewire General Manager for Claims and InsuranceNow, Zachary Gustafson. “We are excited that InsuranceNow and Guidewire Cloud Platform are serving as the technology foundation for the company to continue meeting the needs of homeowners in Florida’s complex and ever-changing risk environment.”
Celebrating nearly 20 years of protecting Floridians, Security First continues to be recognized as one of the state’s most trusted insurance providers.