Mar 03: Celonis, a global leader in Process Intelligence, today showcased how leading international enterprises are achieving real business value by industrializing Enterprise AI using the Celonis Process Intelligence Platform.
“AI is accelerating the shift from monolithic applications to modular architectures, but new interfaces alone aren’t enough,” said Dan Brown, Chief Product Officer at Celonis. “Celonis provides the intelligence layer beneath AI-driven operations, connecting and transforming data across the technology landscape into a digital twin. This delivers the real-time process and operational insights AI agents need to generate true business value.”
Celonis customers have realized over $10 billion in total value by optimizing operations with Process Intelligence. Now, industry leaders are leveraging the platform to power Enterprise AI initiatives, reinvent workflows, and enhance workforce productivity:
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Deutsche Telekom AG – Saved millions by proactively engaging at-risk customers and preventing poor journeys
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Fujitsu – Reduced excess inventory by 20% with AI-driven recommendations for buying teams
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Mercedes-Benz Group AG – Improved on-time delivery, accelerated decision cycles, and increased efficiency across 30+ global production plants
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Uniper – Achieved double-digit million savings across 27 processes through AI maintenance agents
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Vinmar – Increased operational productivity by 20% for a $3B business unit by orchestrating AI agents
Momentum for the composable, AI-driven enterprise continues to grow, with global leaders such as Akzo Nobel N.V., Daimler Truck AG, Latam Airlines Group S.A., Toyota Tsusho Corporation, and more fast-tracking AI adoption with Celonis.
The Celonis Process Intelligence Platform provides a horizontal operational context layer that makes Enterprise AI work, identifying high-ROI areas, defining AI guardrails, and enabling system independence beyond legacy constraints. Key capabilities include:
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Multimodal Digital Twin – Integrates process, desktop, unstructured, and external data for a rich operational picture
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Zero-copy Bi-directional Integrations – Connect and feed Process Intelligence into data lakes like Databricks and Microsoft Fabric
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Annotation Builder – Low-code environment to enrich data with AI-generated intelligence
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Model Context Protocol (MCP) Server – Exposes Celonis insights to third-party AI agents for enterprise automation
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Celonis Orchestration Engine – Ensures seamless collaboration between people, AI, and existing automations
To explore how Celonis helps enterprises convert AI ambitions into measurable value, download the 2026 Process Optimization Report.