Amazon India Strengthens its Operational Footprint in Bihar: Launches its First Fulfilment Center

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Patna, September 2020: Ahead of the festive season, Amazon India announced the launch of its first Fulfilment Centre (FC), in Bihar. With more thana lakh cubic feet of storage space, the new fulfilment centre will be located in Patna and help better serve customers within the region and neighbouring states. The new FC is specialized for large appliances and furniture and will be instrumental in enabling sellers in Bihar to reach out to customers across the country, further boosting their market presence.

“We are consistently working on extending our reach to customers, across the country. At the outset of India’s biggest festive season, we are happy to expand our operational presence in Bihar which will help boost small and medium businesses and create work opportunities for people in the state. We are confident that the new Fulfilment Centre will provide a delightful experience to our customers with a wider range of products, as they continue to stay safe at their homes.” Said, Abhinav Singh, Director, Amazon Transportation Services, Amazon India.

Amazon has created one of the most advanced fulfilment networks and sellers in India have been benefitting from Amazon’s expertise in fulfilment, reliable nationwide delivery and customer service. When using Fulfilment By Amazon (FBA), sellers across India send their products to Amazon’s FCs and once an order is placed, Amazon picks, packs & ships the order to the customer, provides customer service and manages returns on behalf of the sellers. The new specialized FC in Bihar will store thousands of products in the large appliances category consisting of air conditioners, refrigerators, washing machines & TVs and from a selection of products in the furniture category.

Amazon’s presence in Bihar:

• A fulfilment centre in Bihar with more than 1 lakh cubic feet of storage space
• A Sort Centre to sort and deliver packages to delivery stations
• Robust delivery network with more than 65 Amazon-owned and Service Partner delivery stations in the State
• More than 8000 sellers in Bihar
• Thousands of ‘I Have Space’ stores in Bihar
• Top categories include – Smartphones, large appliances, fashion, consumer electronics and grocery

Amazon India places tremendous value and focuses on the well-being and safety of its people across the fulfilment network. In light of current COVID situation, the company continues to work closely with the health officials and in line with Amazon’s global standards have implemented close to 100 changes in its operational processes, including social distancing and daily temperature checks on entry and exit at the work site for the health and safety of its people.

All customers on and the Amazon mobile shopping app has easy and convenient access to over 200Million+ products across hundreds of categories. They benefit from a safe and secure ordering experience, convenient electronic payments, Cash on Delivery, Amazon’s 24×7 customer service support, and a globally recognized and comprehensive 100% purchase protection provided by Amazon’s A-to-Z Guarantee. They can also enjoy’s guaranteed next-day, two-day delivery and standard delivery on products fulfilled by Amazon.