Mumbai, May 11: India’s media landscape has a new benchmark. BIG FM stormed the 15th ACEF Global Customer Engagement Summit and Awards 2026 with 63 awards across 8 categories – the most commanding performance by any network at this year’s edition – crowned by the coveted title of ‘Radio Network of the Year’. The wins are a resounding industry endorsement of BIG FM’s bold transformation from a beloved radio brand into an omnichannel content and engagement powerhouse.
The awards spanned BIG FM’s full creative range: regional and Bharat-led programming, integrated brand campaigns, digital innovation, experiential engagement, branded storytelling and the RJ-driven audience communities that have become the network’s most distinctive asset. On-ground initiatives rooted in local culture and language emerged as standout performers, reflecting BIG FM’s rare ability to operate with national scale and neighbourhood intimacy simultaneously. The recognition of its RJs as influential voices – personalities who spark conversations that travel well beyond the microphone – points to a platform whose human capital is as strong as its content.
ACEF Global, now in its 15th year, is widely regarded as one of the most rigorous and credible benchmarks for excellence in customer engagement and communication. BIG FM’s haul of 63 wins is not just a number; it is a signal. In an industry where relevance is being continuously renegotiated, where audiences move fluidly between audio, video, social and live experiences, BIG FM has chosen to move with them and the industry has taken note.
Ashit Kukian, CEO, BIG FM, said,
“The media landscape today demands platforms that can move fluidly across audio, digital, social and on-ground experiences while still staying authentic to the audience. That has been our focus at BIG FM. These 63 awards are not just wins for individual campaigns or initiatives, they are recognition of the larger ecosystem we have built, one that prioritises storytelling, participation and cultural relevance at every touchpoint. We are proud to be recognised by the industry and even more excited about the future as we continue to innovate, collaborate and create meaningful audience experiences at scale.”
