Robco of America has introduced off-site technical support for mechanical seal repairs and replacements across the US. The technical experts at the company can troubleshoot a mechanical seal failure in a limited time, ensuring minimum downtime. Manufacturing facilities in any part of the US can now call the company on their toll-free number and avail their professional assistance remotely.
According to a Forbes report, unplanned downtime costs the industrial manufacturing industry an estimated $50 billion every year. Industrial equipment used around the clock may suffer a breakdown due to overworking, oil contamination, insufficient lubrication, or poor maintenance.
However, it’s impossible to avoid downtime due to a leaking mechanical seal short of preventive maintenance. Under such circumstances, Robco of America provides the second-best option for a company experiencing leaking seals: remote technical support.
According to a representative from Robco of America, “Our company understands the value of our clients’ time and customizes each service accordingly. Our job is not finished after manufacturing a seal. We also guide our customers to maintain their mechanical seals for optimal efficiency. We’re hoping our clients can get backup seals and send us the faulty ones for inspection by introducing off-site support. We’ll then send them a digital report explaining the failure and how they can fix it.”
The trained staff at Robco of America can address all technical issues for their customers and help them resolve them without risk of damage. Their clients can send them a malfunctioning mechanical seal, and the company staff will explain the problem with the help of digital pictures and failure reports. They would also recommend seal design changes and material upgrades to repair the damaged seal and improve its performance and shelf life.
