OAKVILLE, Ontario, June 19, 2025 — Algonquin Power & Utilities Corp. (TSX/NYSE: AQN) (“AQN”, “Algonquin” or the “Company”) today announced the appointment of Amy Walt as Chief Customer Officer, effective June 30. In this role, Ms. Walt will be responsible for overseeing all aspects of the customer experience across the Company’s water, gas, and electric operations. Reporting directly to the Chief Executive Officer, she will be responsible for setting the Company’s customer-focused strategy and an operating model that supports sustainable affordability, reliability, and innovation.
“Amy’s expertise in data analytics, process improvement, and customer-centric strategy makes her exceptionally well-suited to help us strengthen trust with our customers, elevate our service standards, and contribute to improved regulatory outcomes,” said Rod West, Chief Executive Officer of AQN. “This appointment is a reflection of our commitment to create sustainable value for our four key stakeholder groups, beginning with the customer.”
Ms. Walt brings more than 25 years of transformational leadership in the utility industry, having held senior leadership roles at Entergy, Consumers Energy, and DTE Energy, where she led customer operations, revenue management, and strategic transformation initiatives. Across these organizations, Ms. Walt developed high-performing teams, championed customer-centric innovations, and drove measurable improvements in service delivery and financial outcomes.
Be the first to comment