Meddo Partners with District Administration Gurugram for its official Covid-19 relief chatbot

Meddo Partners with District Administration Gurugram for its official Covid-19 relief chatbot

Gurugram: Meddo Health, a network of over 300 plus digitally enabled full service OPD health centres in Delhi NCR, today announced their partnership with District Administration Gurugram for their official Covid-19 relief chatbot. Reaching out to help the residents of Gurugram, Meddo will enable tele consultations with a pool of over 200 doctors from across Delhi NCR with the help of the Whatsapp enabled chatbot. Founded by Mr. Saurabh Kochhar and Dr. Naveen Nishchal, this new age health-tech start up is fundamentally transforming and organising ambulatory care in our country.

Key serviced being offered via DC Gurugram COVID Helpline (+91 96432 77788 or https://t.co/O0knJ3sIUj?amp=1) Partner for execution
  • RT-PCR Test
  • Order RT-PCR test via Meddo
  • Check locations for daily RT-PCR camps
  • Check the list of verified RT-PCR test centres
  • Doctor Consultation,
  • Tele-consultation available via Meddo and MyUpchaar
  • Ambulance
  • Govt helpline numbers available
  • Online medicine order
  • Medicine delivery via MyUpchaar
  • Hospital bed availability
  • Redirection to Govt database for  bed availability and registry
  • Find out Covid care centres
  • Redirection to Govt database
  • Meal for Covid patients
  • Dunzo for food delivery
  • Covid-19 FAQs
  • Redirection to Govt database
  • Volunteer
  • Redirection to Govt database

COVID-19 cases are rising at an alarming rate in the NCR region and there is an evident shortage of infrastructure facilities and required medical supplies. Impacted patients and families are unable to access authentic information and therefore, not being able to get the needed aid in time. To help the public with real-time verified information available to the public at large, District Administration Gurugram has partnered with Whatsapp, Google India, DeepStrat, Dialogue India, Day Technologies, Meddo, MyUpchaar and Dunzo, to disburse information effectively via official WhatsApp platform.

Meddo will support the Deputy Commissioner Gurugram, a government institution responsible for delivery of good governance in the District of Gurugram with tele-consultations and RT-PCR testing in the district.

Mr Saurabh Kochhar, Founder and CEO, Meddo said, “Meddo and its team has been working relentlessly for the past 12 months to contribute their bit during these testing times. We have conducted thousands of RT-PCR tests via home collection across Delhi NCR in the past 12 months and scaled up our tele-medicine platform real time as per need. Through this association with the Govt. of Haryana, we aim to provide timely information and services to the patients in need.”

“The current situation warrants collaboration between the Government authorities and private players. Public at large is not only suffering physically but also facing mental trauma and distress. Overload of unauthentic information via numerous sources has made it difficult for people to differentiate verified information from fake or dated updates. This initiative will definitely ease the pressure on medical service providers and offer convenience to the public.”

• The Dialogue and DeepStrat have helped District Administration Gurugram with the planning, layout and development of this initiative.
• Other partners in this program are MyUpachar who have come onboard for medicine delivery and doctor’s consultation
• Dunzo for meals delivery to the infected residents.

This service can be reached through a WhatsApp text to +91 96432 77788, the official Covid-19 relief chatbot number. The chatbot interface is extremely simple and user-friendly. The service can be accessed in in English as well as Hindi. Based on a numeric response pattern, each query will be responded with crisp and relevant answers.