SAN FRANCISCO, October 17, 2025 — Madison Reed, the prestige beauty brand that has disrupted the hair color industry, today announced the appointment of Nancy Bigley as President of Stores.
In this newly created role, Bigley will oversee all aspects of Madison Reed’s Hair Color Bar business, including its 97 current owned-and-operated locations nationwide, new store openings, as well as the development of the company’s future franchise and store growth strategy and operations. Bigley will report to Madison Reed CEO and Founder Amy Errett.
Madison Reed’s Hair Color Bar business, a revolutionary salon experience specifically for hair color designed around the lifestyle and needs of today’s modern woman, has seen extraordinary growth over the past five years. Since 2020, the Madison Reed’s Hair Color Bar business has expanded its footprint eightfold, delivered consistent double-digit growth, and built a loyal guest base with 70% of guests in Madison Reed’s membership programs. This appointment builds on that momentum, unlocking new opportunities for meaningful expansion and continued category leadership.
Bigley brings extensive franchise and multi-unit operations experience, most recently serving as Multi-Brand Group President at Unleashed Brands overseeing six of the company’s eight brands driving growth strategies, operations and cross-brand collaboration.
“I’ve long admired Madison Reed—not only as a devoted customer, but as someone inspired by Amy’s visionary leadership and the brand’s values-driven approach to redefining the beauty experience,” said Bigley. “I’m energized by the opportunity to unlock the full potential of this revolutionary concept—from elevating every guest interaction to accelerating growth across the business and maximizing our omnichannel presence—all while deepening the strong culture that sets Madison Reed apart.”
Also a seasoned entrepreneur, Nancy co-founded and served as CEO of Bottle and Bottega, Inc. which she sold to Twist Brands, ultimately becoming CEO of Twist Brands. Her rich background in franchising also includes executive leadership roles at Dunkin’ Brands, American Leak Detection, and The Dwyer Group (now Neighborly). An active member of the International Franchise Association (IFA), Bigley was honored as the 2022 recipient of the IFA Woman’s Franchise Committee Crystal Compass Award.
“The biggest challenge facing our Hair Color Bar model is meeting the growth opportunity – Nancy is the leader we need as we take Madison Reed’s Hair Color Bar business to the next level,” said Amy Errett, CEO and Founder of Madison Reed. “Beyond her impressive track record, Nancy is a customer-obsessed leader who understands the importance of delivering an experience that earns our guests’ continued trust and loyalty while cultivating a team culture where our colorists can thrive.”